Functions Redesign with per-function workspaces and Python 3.12 support, dashboard drill-downs, native Incentives for commission management, expanded sandbox storage.
ClearPath Consulting
Popular Articles
What's actually getting read right now in the Zoho CRM community, straight from Zoho's own Community Learning Series.
Community Digest
Zoho CRM Community Digest
A fortnightly roundup of everything new in Zoho CRM, published twice a month by the Zoho CRM Community team. Newest first.
Aug · Pt 2
Zoho CRM Community Digest — August 2026 | Part 2
Aug · Pt 1
Zoho CRM Community Digest — August 2026 | Part 1
Portal Saved Filters, bulk My Jobs approvals, Canvas Templates, flexible Approval Workflows, plus a Zia Agents-powered renewal-risk classification session.
Jul · Pt 1
Zoho CRM Community Digest — July 2026 | Part 1
The community's mid-summer roundup of CRM updates and workarounds.
May · Pt 2
Zoho CRM Community Digest — May 2026 | Part 2
More product updates and community problem-solving from the CRM Learning Series.
Apr · Pt 1
Zoho CRM Community Digest — April 2026 | Part 1
System field renaming from the Module Builder, CRM+Desk Sandbox support, Canvas Home View, and the first announcement of built-in MCP support for Zoho CRM.
Mar · Pt 2
Zoho CRM Community Digest — March 2026 | Part 2
Spring product updates and community Q&A highlights.
Feb · Pt 2
Zoho CRM Community Digest — February 2026 | Part 2
Late-winter CRM roundup from the community team.
Jan · Pt 1&2
Zoho CRM Community Digest — January 2026 | Part 1·Part 2
The year's first two roundups kicking off 2026's CRM release cadence.
Full archive: CRM Community Learning Series
AI & MCP
Right Now: AI Agents & MCP
The hot topic across every recent digest, Zia Agents and Zoho's new MCP connector.
MCP
Welcome to the Zoho MCP Community
Zoho's dedicated space for developers and businesses building with the Model Context Protocol, the standard that lets AI agents take real actions in your business apps.
MCP
Zoho CRM with Built-in MCP Support
The announcement that started it, five pre-built MCP servers so AI tools can search, update, and configure your CRM through natural language.
Zia Agents
Zia Agents in Zoho CRM: a better way to set up digital employees
Zia Agents now run as real CRM users with their own email address, so their work is tracked separately from your team's, plus a look at the new Agent Store.
Zia Agents
Setting up Zia Agents in Zoho CRM
Zoho's own step-by-step guide to configuring your first agent.
